Letting and property management for Stoke-on-Trent landlords
Whether you want a tenant found or the whole tenancy looked after, you'll deal with a small family team that has let property in the city since 2000 and now manages more than 150 properties.
Compare our services
All fees include VAT. There's nothing extra for inventories, check-ins, check-outs, deposit registration, tenancy agreements or rent review notices on Full Management.
| What's included | Let Only | Full Management |
|---|---|---|
| Fee (including VAT) | £420 £350 + VAT. One-off fee, charged when the tenancy starts | 12% of the monthly rent 10% + VAT. Plus a one-off £180 set-up fee (£150 + VAT) |
| Rental valuation and marketing advice | Yes | Yes |
| Finding a tenant (our network, then portals such as Zoopla) | Yes | Yes |
| Viewings, referencing and right-to-rent checks | Yes | Yes |
| Tenancy agreement | Yes | Yes |
| Inventory, check-in and check-out | – | Included |
| Deposit registration | – | Included |
| Monthly rent collection and arrears chasing | – | Included |
| Statement with every payment, invoice for every job | – | Included |
| Two property inspections a year | – | Included |
| Repairs arranged, within a limit you set | – | Included |
| Rent review notices | – | Included |
| Out-of-hours emergency line for tenants | – | Included |
| Compliance tracking (gas, EICR, EPC) | – | Included; certificates charged as below |
Safety certificates, when needed: Gas safety certificate £75; Energy Performance Certificate (EPC) £75; Electrical Installation Condition Report (EICR) £175. No VAT is added to certificates. See all fees.
Services and guidance for landlords
Full Management
We run the tenancy from start to finish: rent, repairs, inspections and compliance.
Let Only (Tenant Find)
We find and reference the tenant and set up the tenancy. You manage it from there.
Free Rental Valuation
Find out what your property should let for and what it needs first.
Portfolio Management
Managing several properties, including HMOs, to one consistent standard.
Changing Letting Agent
How switching to us works, and what we take care of during the handover.
Landlord Compliance Checklist
Gas, electrical, EPC, alarms, deposits and right-to-rent: what the law requires.
Renters' Rights Act Guide
What changed on 1 May 2026, and what it means for your tenancies.
Should I Manage It Myself?
An honest look at when self-managing works and when it doesn't.
Maintenance and Refurbishment
Repairs, planned work and refurbishments between tenancies.
What our clients say
Five Towns are currently managing my new purchases and I've been very happy with them. Always received my rent on time, have been notified of all my repairs, and property inspections done regularly with an update, what more can a landlord ask for. If you're looking for an actual qualified agent who knows what they are doing then Five Towns is the one for you.
Mr M Ahmed, landlord
Five Towns Letting managed to find a tenant for us so quickly there was no need to put up a "To Let" board at the property and the tenants given were excellent, we'll definitely be returning. We are both very grateful.
Dr Chauhan, landlord
My first visit to Five Towns Lettings was extremely helpful and reassuring, and within three months I received a moderate amount of the arrears, got the tenants evicted, and with the help of the Five Towns team got my property back up to scratch and re-let in less than two weeks.
Ms S Hocking, landlord
Very impressed with the level of service. I have used Five Towns before and will continue to do so in the future.
Miss K Palmer, tenant
Ask for a free rental valuation
Tell us a little about the property and we'll call you to arrange a visit. There's no obligation.
Prefer to talk? Call 07877 717402 or 07463 006088.